Our Hours
in-season hours
(April 1 - October 31)
Pacific : 4am - 9pm
Mountain : 5am - 10pm
Central : 6am - 11pm
Eastern : 7am - 12am
off-season hours
(November 1 - March 31)
Pacific : 6am - 6pm
Mountain : 7am - 7pm
Central : 8am - 8pm
Eastern : 9am - 9pm
Expected Busy Times
Our busy days can have very high call volumes, usually leading to longer wait times to get on the phone or be scheduled for your tech call. Our busy days are:
● Mondays and Fridays
● Memorial Day Weekend
● The Days Surrounding the Fourth of July
● Labor Day Weekend
Want to avoid the wait?
If you’re planning on going camping during a busy holiday weekend, you can call a couple of days before you go and do a virtual pre-trip check with one of our technicians! They can catch issues early, so you don’t have any surprises on your trip.
Frequently Asked Questions
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As you can see above, our in-season hours go late into the evening. These operating hours are specifically for our RVFix technicians. So, when you run into a problem with your RV at 9pm, you can call us and get on a tech call to get your repair started (and often, completed) right then and there.
However, if we are unable to fix the problem over the phone, there are certain aspects of your repair that can’t be done within the same hours that our technicians work. Many service centers, mobile technicians, warranty administrators, and parts distributors keep much different hours than we do, and we must work around their schedules when we partner with them to get your repair completed.
For example, most warranty administrators don’t work on the weekends. So, if you call in on a Saturday morning, and we submit your warranty for approval on a repair, it’s unfortunately unlikely that it will get looked at until that next Monday, as we are not allowed to approve them ourselves.
So, while there are speed constraints in the RV service industry, everything we do at RVFix is to speed up the process and coordinate your entire repair to be the fastest it can be.
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You definitely can. You’ll be able to leave a voicemail and we will call you back when we are open. And if you’d like, in your voicemail you can mention a time you’d prefer to be called back, and we will attempt to reach out to you in that timeframe.
get the best access with an rvfix membership
While every RV owner receives expert guidance when they reach out, an RVFix Membership is built for those who want unlimited access, lower overall repair costs, and priority when timing matters most.
With an RVFix membership, you get:
● Unlimited video calls (no $99 fee per call)
● Priority scheduling for your repairs
● $30/hour off labor at partnered service centers and with mobile technicians
● 10% off parts and accessories
● A repair history kept in our system
● And much more!
If you only plan to call once, per-call payment may be the right choice.
But if you plan to use your RV regularly, want expert support during inspections and maintenance, or simply prefer peace of mind knowing you can call anytime without worrying about the cost, the membership quickly pays for itself.
